San Diego Post Acute Reviews

See what our patients and their families have to say

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As you browse feedback about San Diego Post Acute, you’ll gain helpful insight into the care we provide. Residents and their families offer thoughtful perspectives on their experiences, giving you a clearer picture of what to expect. With advanced amenities and a dedicated team, we’re committed to supporting your recovery and well-being. Take a moment to read the reviews—or share your own story with us.

All Reviews

3.9

139 reviews

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Profile photo of H V
27 days ago

This place is unsecured dirty and the patients ain’t taking care of will negligence. My father is there at the moment and they keep placing a young man in there I don’t know to keep an eye on him or something some weird stuff going on don’t trust it and just wanted to put it out there so don’t put your parent in there I snuck in there a couple times just to see what will happen and nothing happened so just a word of advice not a great place I rate this place is zero!!!!

Profile photo of T M
28 days ago

“I am writing this to warn other families: DO NOT trust this facility with your loved ones. My 97-year-old father, who has dementia, suffered multiple falls while under their care, resulting in a fractured rib. When I asked for explanations, the staff claimed they ‘saw nothing,’ which is a complete failure of supervision. What is even more infuriating is the arrogance of the administration. Instead of taking responsibility for their negligence, the directors had the audacity to blame me, suggesting the injuries happened during a brief 4-hour pass. This is a disgusting attempt to deflect their own failures onto the family. On top of the physical injuries, the hygiene is appalling. We frequently found my father in dirty, soiled clothes, showing a total lack of dignity and basic care. The directors are unprofessional, lack any shred of empathy, and have a horrible attitude when confronted with these serious issues. They are more interested in making excuses than in keeping vulnerable seniors safe. Save yourself the heartache and find a place that actually cares.” star)

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observer on Caring
6 months ago

I am a friend or relative of a current/past resident In July of 2025, I went to visit my friend at the San Diego Post Acute Center on Orange Ave. in El Cajon in the 100 ward. I first went to his room to see him, but he was not in his room, so I exited his room only to see four workers/staff members laughing at the patients because they could not find their own room and were walking into the wall. They thought this was funny and were not doing anything to resolve the issue or help the residents from beating their heads against the wall, or lead them to their proper rooms. They were enjoying the torment these patients were going through and using it as entertainment while at work, instead of taking care of the residents. In August of 2025, we visited my friend at the San Diego Post Acute Center on Orange Ave. in El Cajon in the 100 ward. My friend, who is a Nurse, noticed that my friend had a cataract in one of his eyes and pointed it out to me. We, in turn, after visiting, shared that information with a staff member at the 100 station counter and were told we needed to speak with the staff member nurse who was in charge. We were directed to an African American woman at the other end of the station and proceeded to share that my friend has cataracts in his eyes. We asked her if she could contact Medicare and have a doctor look at him, since Medicare covered these services, so that he would be able to read the Bible. This woman acted like who are we to ask or tell her to do anything in this facility, and gave us a haughty look, rolling her eyes and shaking her body while telling us that “sure, I’ll look into that.” Displaying body language that spoke louder than her words. We knew this would go nowhere and left. In September of 2025, when we went to visit friend at the San Diego Post Acute Center on Orange Ave. in El Cajon in the 100 ward, a friend of mine and I were sitting outside with my friend and talking with him on the patio. We had other residents come over and join us. As we sat there, we noticed that more of the residents were coming outside. This did not bother us until one of the workers came outside and started passing out cigarettes to the rest of the residents who were outside. The atmosphere was full of cigarette smoke, and we had to go inside to avoid the smoke. As we entered the building, the worker who had passed out the cigarettes was holding the box of cigarettes and standing at the entrance inside the building, also avoiding the smoke. I confronted him and asked, “Don’t you realize that you are killing these people with what you are doing?” and he responded by saying, “Yes, I know, I don’t want to do this, but this is what I am told to do.” On October 31, 2025, at around 12:30 pm, I arrived at the San Diego Post Acute Center on Orange Ave. in El Cajon to visit my friend in the 100 ward. As I was about to enter the dining hall to visit with him, a on of the workers from the station recognized me and said, “Wait, let me clean him up before you visit with him.” Apparently, she had been aware of the fact that he needed to be cleaned up and decided to let him sit in Human waste and was not going to clean him up until they felt like doing so. I do not know how long they allowed him to sit there like this. They can not say that they were too busy, did not have the resources to take care of him, or that they were not aware of his situation to clean him earlier, because as I walked in there and found three staff members hanging out at the 100 station counter doing nothing but talking to one another, just having a conversation and laughing it up. Apparently, their conversation, laughing, and having a good time are much more important and valuable to them than the health and well-being of the residents there . As you can see, there is a total disregard for the health and well-being of the patients at the San Diego Post Acute Center on Orange Ave. in El Cajon, in this facility, and the 100 ward. Someone needs to put an end to this atrocity and total disregard for human life. Those who are elderly or have a mental disability are being abused, used as entertainment, mistreated, and made to sit in their own feces, which can make them ill, poisoning them with cigarettes which leads to cancer and other life threatening ailments, with the attitude that they are going to die anyway, lack of concern for the well being of the elderly and disabled being mistreated in this facility. The San Diego Post Acute Center on Orange Ave. in El Cajon should not be allowed to operate like this in this county. This is a total misuse of Medicare and Medical funding, and various other State and insurance funding that is keeping the doors open for San Diego Post Acute Center.

Profile photo of Monica Bomenka
Monica Bomenka on Google
9 months ago

If I could this place zero stars I would! Awful!! Completely negligent to elderly patients especially with dementia. My grandma was lost on numerous occasions upon me visiting they had no ideas where she was , one time found in a man’s room with the door closed. Not showered for multiple days, once I found objects in her diaper , had dirty diapers every time I went to check on her which was about daily. They had bruised her arms all up and down from grabbing her inside of guiding her from her waist. I actually ended up having to call 911 for help .

Profile photo of Star
12 months ago

The staff members have been attentive to my uncle’s needs and care. They are polite and professional from the moment you walk in. Alexi has been extra helpful with getting my uncle in and out of his wheelchair – it’s a tough task and we appreciate Alexi’s help. Thank you to the entire team and staff for all you do.

Profile photo of Brittany Nicole Poggiolo
Brittany Nicole Poggiolo on Google
1 year ago

After reading all of the reviews last night I was a little nervous coming to visit my aunt because if this is bad as it sounds I was about to take her right on up out of here. It takes a strong human being to take care of another human being that’s not related to them and my hat is off to all of the nurses and staff up at Post acute thank you all for helping my aunt stay alive and get better and thanks to Alexi thank you for being so kind to my aunt and helping her your service got this place five stars

Profile photo of Jesus
1 year ago

There’s some great cna’s in here.

Profile photo of Nina A
1 year ago

I selected this rehabilitation center for my mom, 87 years old, based on reviews. And I can tell that this facility is great. I am very happy with all process of admission and care. All nurses and aids are very nice, supportive, attentive, and accommodating to a patient needs. They are all helpful. I can have peace of mind knowing that my mom is in good care. I appreciate each and every one. Thank you from the bottom of my heart.

Profile photo of F G
1 year ago

Business response 1 year ago

Hi, thank you for taking the time to review us. It saddens us to see such a low star-rating, and we are very interested in knowing what we could do better in the future. Feel free to add further insight into your patient experience that you wish to share or any suggestions to improve, by reaching out to us at (619) 441-1988. Hope to hear from you soon. Kind regards.
Profile photo of Bobbi Bartley
Bobbi Bartley on Google
1 year ago

This place is an absolute nightmare. My husband spent four months there this year (2024). He had Alzheimer’s and was treated horribly, over medicated and completely neglected. There was never a way to contact staff or to speak with a doctor. None of them knew what they were doing. I was lied to when I asked nurses how my husband was doing or inquired about medications. No one was accountable or professional in any way except for the physical therapists who were pleasant. My husband was still completely mobile and continent when he went in and totally unable to walk and was in diapers when he left a few months later. He was doing very well overall until he was alone in this horrible place. He died one month after that in hospice. I know he’d still be alive if he hadn’t been left there. If I could give San Diego Post Acute a minus 10, I would. No professionalism whatsoever. The main building appears clean and acceptable but the ward where they keep the elderly and disabled is a hell hole. If you care AT ALL about your loved one, please do not leave them at this place. It should absolutely be shut down immediately.

Business response 1 year ago

Thank you for taking the time to share your feedback with us. I’m sorry to hear that your experience didn’t meet your expectations. I’ve shared your review with the management team so we can focus on this opportunity for improvement. Please contact our administrator at (619) 441-1988 if there are any additional concerns you’d like to discuss.
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Amanda David on Google
2 years ago

Recently renovated absolutely stunning the minute you walk in the door! Under new management going on three years and is doing exceptionally well with care and customer service! Highly recommend!

Business response 2 years ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Irene BalindA
Irene BalindA on Google
2 years ago

Business response 2 years ago

Thank you for your kind feedback!
Profile photo of winnie phan
winnie phan on Google
2 years ago

San Diego Post Acute is a beautiful facility with beautiful people who smile and greets you when you come into to the facility. The facility smells good and the patients are happy and I can see they are well taken care of. I would recommend this facility.

Business response 2 years ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Janine Bauschka
Janine Bauschka on Google
2 years ago

This building is clean and beautiful! Staff are wonderful and very welcoming. Great activities, amazing therapy program! Lots of success stories with a very creative red carpet departure!

Business response 2 years ago

Thank you for the positive review! We appreciate the support.
Profile photo of Normalyn Joysann Tuazon
Normalyn Joysann Tuazon on Google
2 years ago

Having to meet all the manager of SDPAC is so phenomenal. Learning and getting to know each individual on their role and their work ethic is amazing.

Business response 2 years ago

Thank you for the positive review! We appreciate the support.
Profile photo of Tonet Canlas
Tonet Canlas on Google
2 years ago

highly recommend San Diego Post Acute, “The service quality they providing is truly exceptional” they have a great team from Nursing, rehab and dietary and Activities and staff” Their team is extremely knowledgeable and helpful, it is a delight to work with patients and families.”

Business response 2 years ago

Thank you for the positive review! We appreciate the support.
Profile photo of Rebecca
Rebecca on Google
2 years ago

The management team at this facility are always willing share great ideas with the staff at their sister facility, VLP. They are hard workers, great collaborators, and genuinely good people.

Business response 2 years ago

Thank you for your kind feedback!
Profile photo of Shierlyn Belmonte
Shierlyn Belmonte on Google
2 years ago

The staff at SDPAC is commendable; their dedication and care for the residents truly stood out. The nurses and caretakers were always patient, understanding, and readily available to assist.The facility itself is well-maintained, with clean common areas and a pleasant patio garden that residents can enjoy. The rooms are spacious enough and kept clean, offering a comfortable environment for recovery and stay. There are range of activities available for residents, which included physical therapy sessions, social events, and various hobby classes.

Business response 2 years ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Kyle Ditangco
Kyle Ditangco on Google
2 years ago

SDPAC has been recently remodeled and provides a welcoming experiencing. They have 4 stations which are all filled with nurses who put the patients care first. I also cannot say enough about how caring and dedicated the rehab staff is at SDPAC, each therapist provides such a personable experience!

Business response 2 years ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Stephanie Marie
Stephanie Marie on Google
2 years ago

My family and I are incredibly grateful for the top-notch care our loved one received at San Diego Post Acute. The nursing staff went above and beyond to ensure their comfort and well-being, providing round-the-clock attention and compassion. The dietary services were exceptional, catering to our loved one’s specific dietary needs and preferences with delicious and nutritious meals. The rehab program was also outstanding, tailored to their individual requirements and led by a team of dedicated professionals. Overall, we couldn’t have asked for a better place for our loved one to receive the care and support they needed. We highly recommend San Diego Post Acute to anyone seeking exceptional nursing care, dietary services, and rehab for their loved ones.

Business response 2 years ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Jessica Sarmiento
Jessica Sarmiento on Google
2 years ago

The best care you can get for your loved ones! All employees go above and beyond to help everyone.

Business response 2 years ago

Thank you for your kind feedback!
Profile photo of joe koesterer
joe koesterer on Google
2 years ago

Phenomenal care starting with the admission process all the way to treatment that the nursing and rehab staff are able to give.

Business response 2 years ago

Thank you for your kind feedback!
Profile photo of michael rinaldo
michael rinaldo on Google
2 years ago

San Diego Post Acute has a caring, professional and friendly staff, with an extra shout out to their incredible Rehab team.

Business response 2 years ago

Thank you for the positive review! We appreciate the support.
Profile photo of Ashton Armstrong
Ashton Armstrong on Google
2 years ago

Great and loving team! They take such good care!

Business response 2 years ago

Thank you for the positive review! We appreciate the support.
Profile photo of Angelica Cua
Angelica Cua on Google
2 years ago

Great facility with great staff!

Business response 2 years ago

Thank you for your kind feedback!

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.